How should confidential information be discussed with authorized persons?

• A. Discuss with any visiting family member without consent.
• B. Share only if asked directly by anyone.
• C. Confirm authorization and refer to privacy policies.
• D. Keep it to yourself and never share with anyone.

Answer: (C)

Confidential information should be discussed only with people who are authorized to receive it, and you must verify that authorization before sharing and follow privacy policies that specify who can receive information and what can be disclosed. Start by confirming the recipient’s explicit authorization and determine the appropriate level of detail to share. Use agency privacy policies or the client’s consent forms to guide what can be disclosed, to whom, and by what method. If you’re unsure, pause the disclosure and seek guidance from a supervisor or refer to the policy.

Discussing with a visiting family member without consent would breach privacy. Sharing information only if asked directly by anyone ignores the need for proper authorization and policy guidance. Keeping information to yourself forever isn’t appropriate either, as authorized disclosures may be necessary to coordinate care and ensure client safety. The best approach—confirm authorization and refer to privacy policies—keeps information sharing appropriate, compliant, and protective of the client’s privacy.