If you observe a change in a client's mood or behavior that concerns you, what should you do?

• A. Ignore mood changes
• B. Do nothing
• C. Document and report per policy
• D. Discuss with the client’s family only

Answer: (C)

A change in mood or behavior should be documented and reported according to agency policy. This is essential because it creates an objective record of what you observed, including when it started, what was observed, and any potential triggers or risks. Reporting to the appropriate supervisor or designated clinician ensures the right person assesses the situation and decides on the necessary steps, promoting the client’s safety and coordinated care. Following policy also protects confidentiality and accountability and helps guide timely interventions.

Ignoring the change or doing nothing delays help and can put the client at greater risk. Discussing the issue only with the family may violate confidentiality and bypass the proper channels for assessment and response.